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This is a terrible company after organising our annual summer outing for a one hour bus trip for a group of 25 disabled / vulnerable people and their carer's the coach failed to turn up on time after telling us to arrive early. The driver eventually turned up 40...
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#1081792
Worst experience ever with our booking. Coach was old, dirty, full of rubbish, with sunroof broken detached from the top which was dangerous, driver was unprofessional, talking at the phone all day while driving! Got a mobile number of the driver and then driver had an...
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1.0
#1067821
I am currently in the process of taking this company to court Took a job on then 2 days before we were due to leave they called to say they were casncelling as i hadnt told them it was a stag do !! They filled all forms in !! Pathetic excuse after excuse , the drivers...
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1.4
I didn't like
  • Service
  • Reneging on the deal
  • Horrific
#870473
I had a booking on the 4th of June with yourself from Bradford to Blackpool pleasure beach. When we arrived at Blackpool we expected to be dropped of to Blackpool pleasure beach however when we got there we was stranded at a car park well away from us which on the...
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1.0
#860630
On the 1st May 2016, I booked a bus and driver through SMC Coaches, i gave them the full trip details and had paid in full. The bus turned up on time, when i welcomed him, and confirmed the trip details (multiple drops), he told me he had only one destination on his...
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SMC-Coach-Hire-01
SMC-Coach-Hire-01
SMC Coach Hire Verified Representative

HiI am sorry to hear that you are not happy with the service that you feel you were provided with. The booking was made for multiple drops, unfortunately when the driver arriv...

Chorley, Lancashire
#842682
I had the misfortune to use SMC Coach Hire to book a coach to take my daughter and her friends to Glastonbury. After 5 phone calls (all of these were logged and noted the names of the people spoken to) to confirm the numbers of people travelling and their luggage...
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SMC-Coach-Hire-01
SMC-Coach-Hire-01
SMC Coach Hire Verified Representative

Hi Angelo,Thank you for your message.Prior to your trip you requested to increase the number in your party from 15, as originally booked, to 16. The increase in numbers meant ...

Anonymous
Anonymous

The trouble is they are coach brokers! They don't own their own coaches...they book private coach companies, they are the middle man! You need to book coach travel directly wh...

1.0
I didn't like
  • Horrific
#673732